In these current challenging times where we are being asked to do more with less - many organisations are relying on their managers and leaders to 'coach' others within the business to achieve high performance. I believe this can only work if there is a strong foundation for coaching. The foundation for coaching can be summarised into 3 critical types of 'real' conversations that people need to be having with each others. Leaders need to have a:
- delegating conversation to set the person up to complete the task
- supportive conversation while they undertake the task
- feedback conversation to inform the person on the adequacy of their performance.
If these conversations do not happen regularly, consistently and authentically then coaching conversations are not going to be succesful in changing behaviours and achieving the high performance you are looking for.
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